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Ep. 206 - Mastering the Art of Follow-Up: AI Agents, Empathy, and Closing Deals with Jordan Fleming

44 min

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Show notes

Are you losing deals because you hate follow-up? In this episode, Chad sits down with Jordan Fleming, co-founder of Smartphone, to bridge the gap between high-tech automation and genuine human connection. Jordan reveals why teaching "skills over scripts" leads to better rapport with sellers and how AI voice agents are evolving from simple tools into a 24/7 labor force.
We dive deep into:
Why the "money is in the follow-up" is more than just a cliché—and how to automate it without losing the personal touch.
The massive shift from "cold calling" to "warm transfers" using AI.
Why empathy wins deals: Moving from transactional scripts to "Are you okay?"
How to leverage Smartphone to integrate your communications directly with your CRM.
Plus, Jordan shares a mind-blowing story about an AI agent showing empathy that you have to hear to believe. If you want to scale your business while reclaiming your freedom, this episode is a must-listen.
Jordan is offering a free copy of his book here: Click. Call. Scale.
You can also learn more about Jordan on his Instagram and SmrtPhone.IO.
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