The difference between early and late AI adopters

Physicist and entrepreneur Steve Hsu, whose startup Superfocus tackles hallucination problems in large language models, joins Azeem to discuss AI agents, hallucination challenges and what happens when technology meets labor markets.
They discuss:
(01:31) The deeper shift that Superfocus represents
(07:00) Will models overcome hallucination?
(10:15) AI Agents can replace 80-90% of call center calls
(12:27) What it’s like showing customer support AI to customer support people
(22:36) China's mayors are like mini CEOs
(30:05) What will matter most in the supposed "AI race"?
(35:58) DeepSeek was not part of the Chinese Government
(38:23) How open source will change the future of deployment
(40:59) What the public doesn't understand about AI tail risk
(48:01) How AI plush toys can teach French to 2-year-olds
This was originally recorded for "Friday with Azeem Azhar", a new show that takes place every Friday at 9am PT and 12pm ET. You can tune in through Exponential View on Substack.
Produced by supermix.io and EPIIPLUS1 Ltd
About Exponential View:
Welcome to Exponential View, where Azeem Azhar examines how exponential technologies such as AI are reshaping the future. Each week, Azeem shares his analysis or speaks with an expert guest to shed light on frontier shifts across technology, business and society.
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Production and research: Baba Films, Marija Gavrilov.
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