Ep. 017: The Gritty Reality of Corporate Turnarounds: Lessons from a Corporate Fixer

EVERYONE CAN NAME THE PROBLEM. FEW FIX IT FOR GOOD.
Dr. Jake Tayler Jacobs pulls back the curtain on life as a corporate fixer, including why SIPS brought in someone from outside healthcare to see things differently. He shares a company that had gone through three CEOs in two years and was six months from bankruptcy, and how a town hall with frontline staff started a comeback that had it profitable 18 months later.
IN THIS EPISODE
• Six signs a turnaround is needed, from falling revenue and lost market share to a strategy that drifts
• His five steps: diagnose, stop the bleeding, build the strategy, implement and monitor, build for the future
• Why huddles are for adjustments, not celebrations, and why accountability only happens through transparency
• Why fixing SPD without fixing the OR is only half a turnaround
KEY TAKEAWAY
Be honest about the reality, make tough decisions quickly but not recklessly, and bring your people into the turnaround.
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