Rescuing Missed Cases: How AI Is Fixing Law Firm Intake With David and Hayden Haskins

Welcome to episode 314 of Grow Your Law Firm, hosted by Ken Hardison. In this episode, Ken is joined by brothers Hayden and David Haskins, co-founders of SPEED.AI, a platform built to solve one of the most expensive and overlooked problems in law firms: lost leads during intake. The conversation dives deep into how AI can finally give law firm owners real visibility into what actually happens on intake calls, why traditional call audits fail at scale, and how missed details on a single call can mean losing six- or seven-figure cases. Hayden and David explain how SPEED.AI analyzes every intake call in real time, flags "lead leaks," rescues rejected cases, and gives firms a second chance to capture revenue they already paid to generate. What you'll learn in this episode:
Intake as a Hidden Revenue Leak - Why firms lose valuable cases during intake without realizing it - How small mistakes on calls can cost six- and seven-figure fees
AI-Powered Lead Rescue in Action - Identifying rejected or mishandled calls that should have been signed - Recovering high-value cases within minutes of the intake ending
Why Traditional Call Audits Fall Short - The limits of manual reviews and CRM records - How AI provides real visibility into what actually happens on calls
Improving Intake Performance at Scale - Using call analysis to coach agents and spot training gaps - Tracking performance trends without listening to hours of recordings
Maximizing Marketing ROI Through Intake Optimization - Protecting the leads firms already paid to generate - Why intake efficiency matters more than ever in a competitive market
Resources: Website: https://speed.ai LinkedIn: https://www.linkedin.com/company/tryspeedai Facebook: https://www.facebook.com/tryspeedai Instagram: https://www.instagram.com/tryspeedai Additional Resources: https://www.pilmma.org/the-mastermind-effect https://www.pilmma.org/resources https://www.pilmma.org/mastermind https://calendly.com/jenna-pilmma/strategy-session-with-pilmma AI for PI Expo: www.pilmma.org/ai-for-pi-expo