The HCL Review Podcast
Digital Detox as Organizational Strategy: Building Sustainable Technology Relationships at Work, by Jonathan H. Westover PhD
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Show notes
Abstract: Organizations increasingly confront the dual-edged nature of workplace digitalization: enhanced connectivity alongside rising technostress, boundary erosion, and wellbeing concerns. This article examines digital detox—intentional technology disengagement—as an evidence-based organizational intervention. Drawing on research spanning information systems, organizational psychology, and wellbeing studies, we synthesize emerging evidence on digital detox prevalence, outcomes, and implementation strategies. Analysis reveals that structured digital detox initiatives reduce technostress, improve work-life boundaries, and enhance employee wellbeing, though effects vary by implementation design and organizational context. We present evidence-based interventions including micro-breaks, boundary-setting protocols, communication norms, and technology redesign, illustrated through organizational examples from technology, healthcare, and professional services sectors. The article concludes by outlining forward-looking capabilities organizations require to build sustainable digital work environments: human-centered technology governance, adaptive work design, and continuous learning systems that balance connectivity with cognitive recovery.
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