SaaStr 848: How AI Is Rewiring Sales: Quota, Retention & What's Actually Working with SaaStr, Salesforce and Mangomint

SaaStr 848: How AI Is Rewiring Sales: Quota, Retention & What's Actually Working with SaaStr, Salesforce and Mangomint
In this episode, three revenue leaders at very different stages of AI adoption get real about what's actually working, what's embarrassingly broken, and why nobody should be doubling quota just yet.
Panelists:
Greg Beltzer — Chief Customer Officer, AgentForce (Salesforce)
Ashley Wilson — Co-founder, Momentum by Salesforce
Marchelle Mooney — VP of Sales, Mangomint
Amelia Lerutte - Chief AI Officer, SaaStr
They cover:
Why every company has leads they never followed up on (yes, even Salesforce)
The "chainsaw without the cover off" problem with AI tool rollouts
How Mangomint uses AI to fix terrible salon logos in minutes — and why it freaks customers out
Why Marchelle is not raising quota in 2026, even though she could
The real resistance to AI adoption (hint: it's not just the CIO)
How Momentum is using AI to democratize language for SDRs in Argentina
What retention looks like when AI is listening for slow-drip churn signals
Why your data is probably worse than you think — and what that means for agents
Key takeaway: AI won't magically fix your sales org. Your data has to be clean, your people need training, and you have to rethink workflows from first principles — not just bolt AI onto the old playbook.
Recorded live at SaaStr London.
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